SHIPPING & RETURNS
All orders are sent to dispatch immediately after the order is placed. We cannot cancel orders after they are placed. Because most Covered Apparel items are custom made, normal processing/shipping time will range between 7-14 business days.
All online orders are shipped via USPS. Covered Apparel is not responsible for orders lost, mishandled or misplaced by USPS.
If you are using PayPal, please ensure that the shipping address is correct prior to checkout.
Once your order has been shipped and has arrived at USPS, please refer to your tracking number and contact them directly for updates.
Return & Exchange Policy
If you are not completely satisfied with your purchase, you may return the item within 7 days of receiving it for exchange or credit ONLY. There are no refunds.
To exchange, customers must contact our support team at email@example.com for return instructions. Please DO NOT return any items without contacting the support team first.
Items must be in saleable condition with all tags attached! Shipping costs will not be refunded.
Customer is responsible for all return shipping charges (outgoing & incoming). If an exchange is granted by customer service, additional shipping charges do apply.
If the exchange includes a new item at an additional cost an invoice will be sent for the difference in cost. Once items are received by our fulfillment center please allow 7-14 days for processing.